News & Alerts CUaxis Partners Join Forces (Again!) for Managed IT Services Want some help managing your information technology operations? Good news! CUaxis partners MY CU Services and CU*Answers have teamed up to offer Managed IT Services for credit unions! As
CU*Answers University CU*Answers University: June 2023 Courses Each month, CU*Answers University hosts FREE educational courses, from web conferences to in-person events. Take a look at the courses coming up in June! Monday, June 5, 2023 Proving
CU*BASE Using CU*BASE AnswerBook The CU*Answers AnswerBook is designed to help you get quick answers to your questions, anytime, anywhere via the web. It is designed to make your employees more productive and
Data Management Data Warehouse Spotlight: SnapShot Imagine you could take a picture of every data point in your database just before you roll into the next business day – a snapshot in time to preserve a copy
News & Alerts New Daily ACH File Arrives September 12 The Fed has announced [https://www.frbservices.org/news/communications/072022-ach-effective-september-12-additional-ach-file-delivery] that starting on September 12, they will begin sending yet another daily ACH file, this one at 11:30
CU*BASE And the Resources Just Keep on Coming! Cooperation among cooperatives is one of the eight cooperative principles that we live by, and it’s a major part of why the CUaxis community exists! Within the CUaxis core
Reporting Favorite Dashboards & Reports: 2022 Audit and Compliance CU*BASE has some of the best analytical tools to handle best practice requirements and tasks associated with regulatory requisites. This describes some of my favorite software features which save
General Debunking Two Myths About Core Solutions: Get Back to Basics It’s a fact within our industry: credit unions need a core processing system. Now that I’ve stated the obvious, I have a question for you…what do you
Data Management What Data Warehouse is Right for You? The Asterisk Intelligence Data Warehouse is a data storage unit for decisionmakers. Only you will know where along the spectrum of analysis you and your team will land. Are you
Dashboards & Reports Favorite Dashboards & Reports: Lending and Collections CU*BASE is the premiere ASAP (Ask See Act Profit) toolset that provides everything you need right at your fingertips. Use these dashboards to analyze and mine your data for
News & Alerts Q&A: How Do I Sign Up my Staff to Receive Client News and Alert Emails? Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Here is a helpful guide to the emails that CU*Answers regularly sends
Data Management Quick Tips for Managing Your Data Warehouse We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse
Reporting Have You Taken Advantage of the New Scorecard Service Levels? Scorecards offer enhanced insights into specific areas of operations, such as your credit card portfolio, call center activity and loan portfolio – each affordably packaged into easily consumable formats and packed
CU*BASE Tightening Your CU*Talk Security Cybersecurity criminals never stop coming up with creative ways to attack personal data. While most of you are probably hyper-aware of all things related to online and mobile banking, one
CU*BASE Significant Call Report Changes Coming Soon For those of you who work on your credit union’s 5300 Call Report, we want to be sure you are aware of the changes that the NCUA is proposing
5 Quick Tips & Tricks for Mobile Manager It’s no secret that Mobile Manager is a pretty darn popular add-on for the CU*BASE core processing system. If your credit union already utilizes Mobile Manager, here are
CU*BASE Cybersecurity Tips for the New Year Happy 2022! Let’s start off the new year with a nod to cybersecurity – something that should be top of mind for all credit union professionals. Maintaining member data security
CU*BASE CU*BASE In-House Strategy The solution for in-house processors of any size is our CU*BASE member processing system. CU*BASE provides a level of processing competency that surpasses the feature set and functionality
CU*BASE Did You Know? Calculate Your Members’ Negative Balance in a Snap! Calculate Your Members’ Negative Balance in a Snap! Interested in knowing if your Automated Non Return/Courtesy Pay program is working as expected? Are you trying out a new configuration
Building a New Search Engine In the 21.05 release [https://www.cuanswers.com/resources/doc/release-summaries/], we introduced a brand new search engine as part of the new Xpress Teller system [https://www.cuanswers.
New Tools for Managing Your Loan Queue Our goal here is to take the trash out of the loan queue by developing smarter routing for completed versus incomplete apps, and handling “looky-loo” leads in a new way.
Internet Explorer Internet Explorer Is Done In 2022 It’s been in use for more than 25 years, but next year, Microsoft is finally retiring Internet Explorer. The aging web browser has largely been unused by most consumers
Reporting Automated Reports and Queries The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports
Release Planning Release Planning Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? This page is intended to help you keep in the
Batch Maintenance Enhanced Batch Maintenance File for CO-OP Clients! Attention credit unions that utilize CO-OP for debit card processing: Some credit unions on CU*BASE have reached out requesting to move to the CO-OP APBATCH4 enhanced nightly batch maintenance
