Haven’t Activated Multi-Factor Authentication for Online Banking Yet?

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October is Cybersecurity Awareness Month, and in honor of that, we’d love to share a cybersecurity tip with you!

If your credit union hasn’t activated Multi-Factor Authentication (MFA) for It’s Me 247 online banking yet, we encourage you to utilize this option! MFA gives your credit union and your members greater protection against bad actors who might try and access financial information. Your credit union can take advantage of MFA for the following:

  • Making changes to email addresses and personal information.
  • Using person-to-person (P2P) for both enrollment and transfers.

Both of these options can be activated today via CU*BASE Tool #569!

Helpful Resources

To learn more about MFA, including future projects that are in the works, we encourage you to visit the CU*Answers Kitchen page!

Additionally, we have several Knowledge Base topics relating to MFA, which can be accessed via the links below.

Knowledge Base Topics

  • How do I activate MFA for members performing special services in It’s Me 247, such as making a Pay Anyone P2P transfer or updating their personal information via the “Direct Update with two factor (text/email)”? What does this experience look like for the member? Click here for more information! (KB 5443)
  • Does It’s Me 247 support MFA, otherwise known as two-factor authentication? Click here to learn more! (KB 5440)
  • What is the member experience for MFA for first-time login to It’s Me 247? How do you activate this in CU*BASE? Click here for more details! (KB 5441)
  • Where can I learn more about multi-factor priorities for online banking? Click here to learn more! (KB 5442)

Be cyber safe this month for Cybersecurity Awareness Month and every month going forward by activating MFA for It's Me 247 today!

Provided by CU*Answers